Interview Skills Online Training Course
Course Topics: 9
Estimated Time Needed: 27 hour(s)
Audience: This training course is for anyone who wants to make the most out of job interviews.
Course Description: This online course examines the interview process, from obtaining an invitation to an interview to follow-up after the interview. The employer's perspective is discussed, and interview preparation is covered in detail. Proper interview demeanor, including listening and answering, asking questions, effective communication, and negotiating is discussed. Strategies for getting past screening interviews, navigating tough interviews, resolving objections, and managing the follow-up process are also provided.
Course Tutorials Include:
Interview Skills: 1 Getting the Interview
Description
This course shows users how to find the right job openings and get an invitation to an interview.
Objectives
- Explain the basic function of an interview
- Define a hiring manager's needs for a position
- Design a list of skills to offer to a hiring manager
- Research companies and job openings
- Get in the front door for an interview
Interview Skills: 2 Preparing Yourself
Description
This course shows users how to prepare for an interview, from the time they receive the request for the interview to the night before.
Objectives
- Handle a request for an interview
- Put together an interview kit
- Dress appropriately for an interview
Interview Skills: 3 Making an Entrance
Description
This course talks users through arriving at an interview and establishing a connection with the interviewer.
Objectives
- Arrive promptly for an interview
- Make productive use of the time waiting for the interviewer to arrive
- Manage nerves
- Enter the interview confidently
- Build rapport with the interviewer
Interview Skills: 4 Listening and Answering
Description
This course shows users how to actively listen to the interviewer and answer the most common interview questions with the solutions that the interviewer needs.
Objectives
- Focus on the speaker and draw out the issues and needs that should be addressed
- Listen and respond to the speaker
- Show the skills and solutions the manager can expect
- Answer common interview questions
Interview Skills: 5 Taking the Reins
Description
This course shows users how and when to steer an interview, and how to handle salary negotiations.
Objectives
- Decide when to provide direction and action to an interview
- Communicate effectively with many types of interviewers
- Negotiate salary at the proper time in an interview process
Interview Skills: 6 Asking Questions
Description
This course shows users how to ask questions in an interview that will provide needed information as well as demonstrate preparedness for the job.
Objectives
- Identify which questions to always ask at an interview
- Use questions that demonstrate eagerness to get the job started
- Choose questions that confirm capability for a job
Interview Skills: 7 Opening Interviews
Description
This course shows users how to generate opening interviews for themselves and how to handle gatekeeper and telephone interviews designed to weed out unsuitable candidates.
Objectives
- Get an informational interview with companies in the targeted industry
- Conduct an informational interview
- Demonstrate suitability in gatekeeper interviews
- Handle telephone interviews in a manner that encourages additional interviews
Interview Skills: 8 Tough Interviews
Description
This course show users how to handle difficult interviews, including group interviews, performance tests, and stress interviews.
Objectives
- Manage group and multiple interviews
- Handle computer tests
- Deal with interviews during meals
- Solve performance tests
- Handle stress interviews
Interview Skills: 9 Following Through
Description
This course shows users how to overcome objections during interviews, handle follow-up interviews, and step through the process from post-interview to the first days on the new job.
Objectives
- Resolve objections that arise during an interview
- Manage follow-up interviews
- Create thank-you letters after an interview
- Follow up after an interview
- Manage a job offer and starting a new job
Features
- Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.
- Activities allow learners to apply course concepts in an interactive questioning environment.
- Exercises allow learners to practice in the actual application being studied.
- A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
- Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
- Search text enables learners to rapidly search all text within a course to easily retrieve information required.
- Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
- A skill assessment generates a customized learning path based on the results of a pre-test.
- A glossary provides a reference for definitions of unfamiliar terms.
- Bookmarking tracks the learner's progress in a course.