effective business communication online training course tutorials

See How It Works

This online course includes tutorials for:	Time Needed
The Planning Worksheet	1 hour
Writing Skills	2 hours
Patterns of Development	1 hour
Letters	2 hours
Memos, E Mail, and Other Communications	1 hour
Reports	1 hour
Documentation	3 hours
Estimated time needed to complete entire course	11 hours

Receive your login ID to take the training courses online, as many times as you wish, for 1 year. Click here for group orders.

Buy this entire online training course with one easy payment of $37

Benefits

Unlimited access for 1 year
Learn anytime, anywhere
You control the pace
Start & stop wherever you want
No books to read
No software needed
Value Packs include Free online tech support
Double guarantee

100% Money back guarantee
One time payment No monthly fee
Use the course index for review anytime
Answer course questions with at least 70% accuracy and print your own certificates of completion to prove that you have mastered each training course.
Free status reports for company managers

Requirements

All you need is a PC with Windows, the Microsoft Internet Explorer (browser) and an Internet connection.
Note: The online computer training is designed to work only with Internet Explorer. Prices shown are per user.

What You will Learn

This online training course teaches the writing skills learners will need to effectively communicate in a business setting. They'll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design.

The Planning Worksheet

Describe the benefits of using a planning worksheet
Determine the basic prerequisites of your business communication

Identify the audience of your business communication
Decide the format, style, order, and attachments of your business communication

Writing Skills

Identify the five qualities of effective words
Identify the rules of correct word usage
Identify the guidelines for nondiscriminatory language

Build effective sentences
Recognize and correct common sentence faults
Design paragraphs successfully

Patterns of Development

Define each informative prose pattern
List business applications for each pattern

Provide examples of each informative prose pattern

Letters

List the acceptable letter writing formats
Discuss three categories of letters

Determine which style of writing is best for a particular situation
Write neutral, positive, negative, and persuasive letters

Memos, E Mail, and Other Communications

Discuss memos
Explain proposals

Create a press release
Describe e mail and faxes

Reports

Describe the general characteristics of formal reports
Describe acceptable formats of reports

Explain how formal, informational, analytical, and persuasive reports should be organized

Documentation

Understand the importance of planning your projects
Select information relevant to your audience
Identify and set up the standard sections of a document

List the four rules of producing effective documentation
Use charts, graphs, and tables to illustrate steps in the procedures you are documenting
Choose the best formatting characteristics for your documentation project

Effective Business Communication Join over 1 million people who learn online, with these complete interactive computer training courses.

Effective Business Communication
Join over 1 million people who learn online, with these complete interactive computer training courses.