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Dealing with Difficult People 1 million people who learn
online, with these complete interactive computer training
courses.
Receive your login ID to take the training courses online,
as many times as you wish, for 1 year.
Click
here for group orders.
| Buy this entire
online training course with one easy payment of $37 |
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OR
| Buy the Business
Pack, and receive this course
plus many more, for only $128
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Bonus: Order
a value pack NOW, and receive Free unlimited "Instant
Mentoring", real time help, so you can chat
online,
with a support person, as needed (24 hours a day, 7 days a week).
You can ask your mentor to clarify
concepts, fine tune solutions, confirm a process or simply seek
assurance that you understand a topic. |
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Benefits |
- Unlimited access for
1 year
- Learn anytime,
anywhere
- You control the pace
- Start & stop
wherever you want
- No books to read
- No software needed
- Value Packs include
Free online tech support
- Double
guarantee
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- 100% Money back
guarantee
- One time payment No
monthly fee
- Use the course index
for review anytime
- Answer course
questions with at least 70% accuracy and print
your own certificates of
completion to prove that you have mastered each training course.
- Free status reports
for company managers
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Requirements |
All you need is a PC with Windows,
the Microsoft Internet Explorer (browser)
and an Internet connection.
Note: The online computer training is designed to
work only with Internet Explorer. Prices shown are per
user. |
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What
You will Learn |
| This online training course presents strategies for handling interpersonal tension in the workplace. In each course, learners will gain insight into analyzing situations, determining the best courses of action, and resolving problems. Scenarios and examples include working with difficult people in any organizational situation supervisors, peers, and subordinates. |
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Consideration |
- Clarify a situation involving inconsiderate behavior
- Qualify your acceptance of a difficult behavior after weighing the options and mitigating factors involved
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- Modify the situation to resolve the problems
that inconsiderate behavior causes
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Attitude |
- Clarify a situation involving an attitude
problem
- Qualify the attitude problem by weighing the
options and mitigating
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- Modify the situation to resolve the problems
that attitude issues cause
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Trust |
- Clarify a situation involving a trust problem
- Qualify the trust problem by weighing the
options and mitigating factors involved
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- Modify the situation to resolve the problems
that trust issues cause
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Power |
- Clarify a situation involving a power issue
- Qualify the power problem by weighing the
options and mitigating factors involved
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- Modify the situation to resolve the problems
that power struggles cause
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Communication |
- Clarify a situation involving a communication
problem
- Qualify the communication problem by weighing
the options and mitigating factors involved
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- Modify the situation to resolve the problems
that miscommunications cause
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Responsibility |
- Clarify a situation involving a responsibility
problem
- Qualify the responsibility problem by weighing
the options and mitigating factors involved
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- Qualify the responsibility problem by weighing
the options and mitigating factors involved
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Managing
Against the Odds |
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