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Customer Service Online Training Course

Topics: 5
Estimated time needed to complete this course: 23 hours
Subscription Term: 12 months

Receive your login ID, for unlimited access to this course, during the next 12 months, for $37     

Or, buy the Business Value Pack, which includes this course plus many more, for only $127.             Buy the Value Pack
Bonus: Every value pack includes free unlimited "Instant Mentoring", real-time help, allowing you
              to chat with a support person online, as needed, 24 hours a day, 7 days a week.

Summary:

This online course is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. The online course also provides an overview of creating a customer service department that useful tools for providing excellent customer service.

Certification:

N/A

5 Topics

Topics Include:

Customer Service: Defining Service
5 Hours
CUSC01
Customer Service: Communicating
6 Hours
CUSC02
Customer Service: Fixing Problems
4 Hours
CUSC03
Customer Service: Building a Department
4 Hours
CUSC04
Customer Service: Tools of the Trade
4 Hours
CUSC05

       Get your login ID and take this course as many times as you wish, for 1 year.

  • For individuals & businesses
  • Learn anytime, anywhere
  • You control the pace
  • Start & stop wherever you want
  • No books to read
  • No software needed
  • Managers sign up employees
  • Unlimited access for 1 year
  • 100% Money back guarantee
  • One time payment - No monthly fee
  • Use the course index for review anytime
  • Free chat help with Value Packs
  • Internet connection required to take courses
  • Courses may not be shared among users

      This online course is designed to thoroughly teach you the course material, using the most advanced interactive
      computer training technology.  Millions of people now login to learn.  Our "money back guarantee" insures you too
      will be happy with your online training courses.