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Business Communication: Documentation

Course Code: BCSC03
Estimated time needed: 3 Hour(s)
CEUs: Available

Course Summary:

This online course provides a systematic, step-by-step overview of the process of planning, building, and creating good documentation.

Course Objectives:

After completing this course, you should be able to:
  • Plan a documentation project
  • Gather the necessary information about a documentation project
  • Perform a task analysis
  • Organize documentation
  • Format standard components of documentation
  • Write clear and effective documentation

Course Outline:

  • Planning the Project
  • Gathering Information
  • Organizing Information
  • Writing Your Documentation
  • Finalizing Your Document

Course Features:

  • A glossary
  • A Skill Assessment

This online course is for:

This online course is for anyone who wants to improve their professional writing skills.

Prerequisites:

Business Communication: Writing SkillsBusiness Communication: Forms of Writing

Technical Requirements:

200MHz Pentium with 32MB Ram. 640 x 480 256-color video (800 x 600 is recommended). Windows 98 or higher. Minimum Connection Speed: 28.8k. Internet Explorer 5.0 or higher required. Macromedia Flash player 6.0 is recommended for full functionality, but not required to play the courses. Sound card, with speakers or headphones is recommended, but not required to play the courses. JavaScript must be enabled. Netscape and AOL browsers not supported.


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